FAQ

Default solution folder, feel free to edit or delete it.

How to read the absolute time in MATLAB
A question that comes up very often by DWDataReader users is how can I read absolute time stamps. In this guide, we'll take a look at how we can do tha...
Tue, 20 Feb, 2018 at 8:40 AM
Running out of memory?
Sometimes when loading a setup file with a lot of channels, it is possible to get the out of memory error. If the computer has more then 4GB or memory, it i...
Wed, 19 Dec, 2018 at 8:54 AM
EtherCAT devices not detected
If the computer is having trouble recognizing the Dewesoft EtherCAT devices, here are the steps which can resolve the problem: 1. Check if there is Ethe...
Mon, 22 Jul, 2019 at 1:23 PM
Hosted network Wi-Fi on SBOX
Sometimes the Windows updates the Wi-Fi drivers on the SBOX. Unfortunately, the latest drivers of the network card we use do not support the hosted Wi-Fi ne...
Fri, 23 Nov, 2018 at 11:01 AM
Changing the number of shown decimal places
The number of shown decimal places can be adjusted on multiple places: 1. Analog in channel setup: 2. Mathematics which are shown on 2D graph:  ...
Thu, 7 Jun, 2018 at 12:22 PM
VNCX ActiveX Control Not Found
Sometimes when the Ultra VNC is used for the connection to the slave measurement units the error appears: In such a case, follow these steps which ...
Fri, 19 Apr, 2019 at 4:41 PM
Supported and recommended TEDS chips in Dewesoft
To see the supported TEDS chips, download the latest TEDS editor and check the TEDS device list.  Here is the list of currently supported chips: T...
Tue, 21 Aug, 2018 at 3:51 PM
How to do the table scaling on any channel in Dewesoft
Dewesoft supports the table scaling of the analog channels in the Analog sensors editor. Unfortunately, this option is not available for the channels which ...
Tue, 24 Jul, 2018 at 11:33 AM
Embeding license to Dewesoft devices
Prerequisites Dewe43 or any DEWESoft device already comes with an embedded DEWESoft license. However if the customer buys an option (for example a DSA upg...
Fri, 27 Jul, 2018 at 1:04 PM
How to use base license
If BASE license is used by itself, it will be shown as non-active license like shown on the picture below: To activate the BASE license, Dewesoft requires ...
Mon, 29 Apr, 2019 at 2:28 PM